Privacy Policy

Privacy Policy

Launchpad Partners
Website: https://www.launchpad-partners.co.uk/

1. Who We Are

Launchpad Partners (“we”, “us”, “our”) is the data controller responsible for your personal data.

Contact details:
Email: hello@launchpad-partners.co.uk
Address: 6 Wendover Place, Staines-Upon-Thames, England, TW18 3DG

2. What Data We Collect

We may collect and process the following personal data:

  • Identity data (name, company name)
  • Contact data (email address, phone number)
  • Technical data (IP address, browser type, device information)
  • Usage data (pages visited, time on site, interactions)
  • Marketing and communications preferences

This data is collected via:

  • Contact forms
  • Direct communication (email or phone)
  • Cookies and analytics tools

3. How We Use Your Data

We use your personal data to:

  • Respond to enquiries
  • Provide requested services
  • Improve website performance and user experience
  • Maintain website security
  • Send marketing communications (only where consent is given)

4. Lawful Basis for Processing

We rely on the following lawful bases:

  • Legitimate interests – to operate and improve our business
  • Consent – for analytics cookies and marketing communications
  • Contract – where processing is necessary to provide services
  • Legal obligation – where required by law

5. Cookies and Analytics

Google Analytics

We use Google Analytics to understand how visitors use our website.

Google Analytics may collect:

  • IP address (automatically anonymised in GA4)
  • Device and browser information
  • Pages visited and time spent on site

This data helps us improve website performance and usability.

Google Analytics is only activated after you provide consent via our cookie banner.

Google may process data outside the UK. Where this occurs, appropriate safeguards such as Standard Contractual Clauses are in place.

For more information: https://policies.google.com/privacy

6. Sharing Your Data

We may share your personal data with:

  • Website hosting providers
  • IT and support services
  • Analytics providers (Google)
  • Professional advisers (legal and accounting)

We do not sell your personal data.

7. International Data Transfers

Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, including:

  • UK adequacy regulations
  • Standard Contractual Clauses

8. Data Retention

We retain personal data only as long as necessary for the purposes it was collected.

Typical retention periods:

  • Enquiries: up to 24 months
  • Analytics data: up to 14 months

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us using the details above.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.

11. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this privacy policy from time to time. The latest version will always be published on this page.

13. Contact

If you have any questions about this privacy policy or how your data is handled:

Email: hello@launchpad-partners.co.uk